Refund policy
We strive to ensure customer satisfaction with every purchase. Please review our policy below for refunds and exchanges:
1) Eligibility for Refunds
-Refunds are applicable only for items received in damaged condition, or if they have any manufacturing defects.
-Refund requests must be initiated within 7 days of delivery.
-Damaged or defective items must be reported within 24 hours of delivery to qualify for a refund.
2) Eligibility for Exchanges
-We now offer reasonable exchanges within 7 days of delivery.
-Items must be unused, in their original condition, and accompanied by all original packaging and tags.
-Exchanges are subject to stock availability.
3) Conditions for Returns/Exchanges
-Returns and exchanges will not be accepted for items marked as final sale or non-returnable.
-All items are subject to inspection before processing refunds or exchanges.
4) Processing Times
-Refunds will be processed within 7-10 business days after the returned item is received and inspected.
-Exchanges will be processed promptly, subject to stock availability.
For any further queries, please contact our customer support team at +91 8905757758.
5) All products purchased at a sale price are considered final sale and are not eligible for return or exchange unless there is a manufacturing defect.
6) For any query related to Exchange and Refund of the product, please email us at radhira.official@gmail.com or contact us at +91 8905757758.
If you wish to return any product or exchange the product, kindly initiate the request within 7 days of receiving the product.
Kindly note that any product purchased during the sale or with discount or offer, will not be exchanged, returned and refunded.